Refund Policy
Posting a car on CarsGuyana is free, so there is nothing to refund for a standard listing. This page covers the one paid product: the optional Featured listing upgrade.
Payments and refunds are handled by Paddle
We don't take payments or issue refunds ourselves. Every paid purchase on CarsGuyana is sold and processed by Paddle.com Market Limited ("Paddle"), our Merchant of Record. Paddle is the seller of record for the transaction, collects the payment, and handles any applicable sales tax.
Because of that, anything to do with a refund request, a failed or declined payment, a duplicate charge, or a disputed transaction is handled under Paddle's standard procedures:
- Use the link in your Paddle purchase receipt email, or visit paddle.net, to find your order and contact Paddle's support team.
- Paddle's terms for buyers are set out in its Checkout Buyer Terms.
Charged, but your listing wasn't featured?
If a payment went through but your listing doesn't show as featured after a few minutes, email us at admin@caribbeandynetics.com with your Paddle receipt and the link to your listing. We'll check it and fix the listing's status. That is a support fix, not a refund; a refund itself is still a matter for Paddle as described above.
Your legal rights
Nothing on this page limits any rights you have under the consumer-protection law that applies to you.
Questions
Contact us at admin@caribbeandynetics.com.